body {
  margin: 0;
  padding: 0;
  font-family: Arial, sans-serif;
  background: #f5f7fb;
}

.naomi-wrapper {
  max-width: 420px;
  height: 650px;
  margin: 20px auto;
  background: #ffffff;
  border-radius: 18px;
  box-shadow: 0 10px 30px rgba(0, 0, 0, 0.08);
  display: flex;
  flex-direction: column;
  overflow: hidden;
  border: 1px solid #e6ecf5;
}

.naomi-header {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 16px;
  background: linear-gradient(135deg, #003e84, #0672c5);
  color: white;
}

.naomi-avatar {
  width: 42px;
  height: 42px;
  border-radius: 50%;
  background: white;
  color: #003e84;
  display: flex;
  align-items: center;
  justify-content: center;
  font-weight: bold;
}

.naomi-title {
  font-size: 18px;
  font-weight: bold;
}

.naomi-subtitle {
  font-size: 13px;
  opacity: 0.9;
}

.chat-box {
  flex: 1;
  padding: 16px;
  overflow-y: auto;
  background: #f8fbff;
}

.msg {
  margin-bottom: 14px;
  line-height: 1.45;
  max-width: 85%;
  padding: 12px 14px;
  border-radius: 14px;
  font-size: 15px;
}

.bot {
  background: #eaf3ff;
  color: #003e84;
  border-bottom-left-radius: 4px;
}

.user {
  background: #003e84;
  color: white;
  margin-left: auto;
  border-bottom-right-radius: 4px;
}

.quick-replies {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  padding: 0 14px 12px 14px;
  background: #f8fbff;
}

.quick-btn {
  padding: 10px 12px;
  border: 1px solid #cbd8ea;
  background: white;
  color: #003e84;
  border-radius: 999px;
  cursor: pointer;
  font-size: 14px;
}

.quick-btn:hover {
  background: #eaf3ff;
}

.chat-input-bar {
  display: flex;
  gap: 10px;
  padding: 14px;
  border-top: 1px solid #e6ecf5;
  background: white;
}

#input {
  flex: 1;
  padding: 12px;
  border: 1px solid #ccd8ea;
  border-radius: 10px;
  font-size: 14px;
  outline: none;
}

#sendBtn {
  padding: 12px 16px;
  background: #003e84;
  color: white;
  border: none;
  border-radius: 10px;
  cursor: pointer;
  font-weight: bold;
}

#sendBtn:hover {
  background: #0672c5;
}

.final-link {
  display: inline-block;
  margin-top: 8px;
  background: #003e84;
  color: white !important;
  text-decoration: none;
  padding: 10px 14px;
  border-radius: 10px;
}